Privacy Policy
Last updated: 21 October 2026
Treesafe Environmental Services respects your privacy and takes reasonable steps to protect the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our services. We follow good privacy practices, taking into account the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
Information We Collect
We may collect personal information when you contact us, request a quote or use our services. This may include:
- Your name, phone number and email address
- Your property or service address
- Details of your enquiry or requested services
- Information you provide through website forms, emails or phone calls
We may also collect website usage information, such as your IP address, browser type, device information and pages visited.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes
- Arrange and deliver our tree services
- Communicate with customers about bookings and projects
- Manage invoices, payments and business records
- Measure advertising performance and improve our website
- Meet applicable legal and regulatory requirements
We use personal information for the purposes described in this policy or as otherwise permitted by law.
Cookies and Website Analytics
Our website uses cookies and tracking technologies, including Google Analytics and Google Ads, to understand how visitors use our website, measure advertising performance and improve our services.
These tools may collect information such as pages visited, interactions with our website, device information and how visitors find us.
Google and other third-party providers may use cookies to measure advertising results and, where enabled, show relevant advertising.
You can manage or disable cookies through your browser settings or Google’s Ad Settings.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers, contractors or technology platforms where necessary to operate our business, deliver services or manage our website.
Some third-party providers may store or process information outside Australia. Where applicable, we take reasonable steps to ensure personal information is handled appropriately.
We may also disclose information where required or authorised by law.
Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Information is retained for as long as reasonably necessary for business, record-keeping or legal purposes. When no longer required, we take reasonable steps to securely delete or de-identify it.
Accessing or Correcting Your Information
You can contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate or outdated.
We will respond to reasonable requests in accordance with applicable privacy laws.
Privacy Concerns and Complaints
If you have concerns about how we handle your personal information, please contact us using the details below.
We will review your concerns and aim to respond within 30 days.
If your complaint remains unresolved and the Privacy Act applies to our business, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. The latest version will be available on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Treesafe Environmental Services
4 Tibor Court, Logan Village QLD 4207
Phone: 1300 554 048
Email: in**@**********om.au